Saturday, 26 April 2014

Virgin Austria plane forced to land in Bali

Virgin Australia plane forced to land in Bali over fears of a hijack

A Virgin Australia plane (pictured above after it landed in Bali) was forced to land on the island of  Bali over fears of a possible hijack. Initially reports said the plane, which was flying from Australia and carrying 150 passengers, was being hijacked, but it was later found to be an aggressive drunk passenger who was trying to force his way into the cockpit. The pilot sent a distress signal to airport authorities and the plane was cleared to land in Bali so the situation could be dealt with. BBC reports that immediately the plane landed, the drunk passenger, who had been overpowered by the crew and handcuffed him, was arrested at the airport.Virgin Australia told ABC News that there has been a medical emergency aboard the plane but everything had been settled though the aircraft still remains on the tarmac at Bali’s Denpasar airport.G

Virgin Australia plane forced to land in Bali over fears of a hijack

Virgin Australia plane forced to land in Bali over fears of a hijack

A Virgin Australia plane (pictured above after it landed in Bali) was forced to land on the island of  Bali over fears of a possible hijack. Initially reports said the plane, which was flying from Australia and carrying 150 passengers, was being hijacked, but it was later found to be an aggressive drunk passenger who was trying to force his way into the cockpit. The pilot sent a distress signal to airport authorities and the plane was cleared to land in Bali so the situation could be dealt with. BBC reports that immediately the plane landed, the drunk passenger, who had been overpowered by the crew and handcuffed him, was arrested at the airport.Virgin Australia told ABC News that there has been a medical emergency aboard the plane but everything had been settled though the aircraft still remains on the tarmac at Bali’s Denpasar airport.G

Delta flight attendants to switch to phablet for in-flight customer service

Delta Air Lines this fall will equip more than 20,000 flight attendants with handheld Nokia Lumia 1520 phablets, which will serve as their on-board manual and in-flight sales device as well as a platform for future, more personalized in-flight customer service.The Lumia 1520 features a larger format, 6-inch screen and will replace the smaller Lumia 820 already in the hands of Delta on-board professionals. "Delta continues to invest in the latest tools and resources for our flight attendants to provide exceptional service to our 165 million annual customers," said Joanne Smith, senior vice president – In-Flight Service. "These state-of-the-art devices represent yet another example of the many technology innovations we're developing, and will be essential as Delta continues to further personalize the on board experience." Providing electronic access to the more than 500 page, five pound On-Board Manual carried by every flight attendant is expected to save more than $1 million annually in reduced fuel and printing costs while providing on board professionals a more intuitive way to access essential information. In addition to its functionality as an in-flight sales device and replacement for the on-board manual, the Nokia Lumia 1520 phablet, running Windows Phone 8.1, will, as it develops, enable flight attendants to take customer meal orders, receive detailed information about their flight and provide information for personalized service, including customers' frequent flyer status and potential need for special services during flight."The phablet is a great foundation for future software applications that, in time, will allow our flight attendants to readily access customer preferences, previous travel experiences with Delta and worldwide connectivity to the company, enabling them to provide the more tailored experience many customers have come to expect," said Theresa Wise,

Dana Air emerges domestic airline operator of 2013

Dana Air, has added yet another feather to its cap as the airline has been adjudged as the “Domestic Airline Operator of the Year 2013” by the Transport & Logistics Nigeria Limited, organizers of the Transport Stakeholders’ Excellence Awards. Dana Airline emerged after a thorough rigorous screening by a team of assessors and the result was subsequently confirmed by a public opinion survey.

The transport and logistics award is an initiative designed to reward, celebrate, encourage, and project transport stakeholders who have contributed significantly towards the advancement and development of logistics and transport in all ramifications.

Dana Air was presented with the coveted plaque at the Awards ceremony which held at the Lagos Sheraton Hotels & Towers and was attended by numerous high profile guests including Honorable Kayode Opeifa, the Lagos state commissioner for transport as special guest of honor as well as representatives of the Osun State Governor and the permanent secretary federal ministry of transport.

Commenting on the award, the Chief Operating Officer and Accountable Manager of Dana Air, Mr. Yvan Drewinsky said: “It’s gratifying that the airline has continued to attract positive attention and has again been voted as the airline of the year by stakeholders in the transport and logistics sector. More importantly, Dana Air takes this award as a vote of confidence from our discerning customers and we want to re-assure them that we will intensify our efforts at building a world class airline in Nigeria”.

Mr. Drewinsky noted that the vision of Dana Air is to become Nigeria’s most reliable and customer-friendly airline, and also stated that the airline will not rest on its oars but rather strive to continually look at new and exciting ways of exceeding the aspirations of its guests.

Speaking in same vein, the chairman of the awards organizing committee, Engineer Emeka Ogwara said that Dana Air merits the award as it has shown commitment to very rigorous certification tests which ascertains the premium that the airline places on safety of the flying public in general and its passengers in particular. Mr. Ogwara further stated that Dana Air was able to recommence air services in record time after the successful conduct of its operational audit

Arik air to extends flight to India

Arik Air explores opportunities for direct flights to India, as High Commissioner inspects airline facility

Arik Air, Nigeria and West Africa’s largest carrier, has begun exploring the possibility of introducing a direct service to India, following a recent visit from the Indian High Commissioner to Nigeria, His Excellency, Ajjampur Rangalah Ghanashyam to the airline’s headquarters in Lagos.

The High Commissioner was at the Arik Air Aviation Centre to explore opportunities on how to facilitate direct flights between Nigeria and India. Presently, there are no direct flights between the two countries, with travelers currently forced to board connecting flights through Addis Ababa, South Africa or Dubai.

According to the High Commissioner, direct flights between Nigeria and India would boost business, tourism, save passengers flight time and reduce the stress of the journey. “Direct flights are also important during medical emergencies, because direct movement of patients during emergencies would save a lot of lives.”

Speaking after inspecting the facilities at Arik Air headquarters, Ghanashyam said he was impressed with the profile of the airline, which appears to him a professionally run carrier. He stressed Arik Air’s fleet size, route network and staff strength meant it was an airline that would serve as a strong partner in providing direct flights between India and Nigeria.

He explained: “With over 120 daily flights, 26 aircraft and over 2000 direct employees, Arik Air qualifies as a serious player for any Indian airline to partner with in order to facilitate seamless flights between the two countries.

“This visit to Arik Air is the first stage in building an initial bridge of understanding. The airlines will decide the potential and viability of a partnership. I am confident that Arik Air has done well, given the facilities I have seen,” Ghanashyam concluded.

The High Commissioner was received on the visit by the Chairman of Arik Air, Sir J.I.A. Arumemi-Ikhide, President/Group Chief Executive, Dr. Michael Arumemi-Ikhide and Deputy Managing Director, Captain Ado Sanusi.